Privacy Policy

At BELAZARTE ETXEA we work to offer you the best possible experience through our products and services. In some cases, it is necessary to gather information to achieve this. We care about your privacy and we believe that we must be transparent about it.

For this reason, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “RGPD”) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and Law 34/2002, of July 11, on Services of the Information Society and electronic commerce (hereinafter, “LSSI”), BELAZARTE ETXEA informs the user that, as data controller, will incorporate the personal data provided by users.

Through the registration forms on this website or by sending email, personal data of each user are collected and processed, the treatment of which is governed by this Privacy Policy. These data are necessary for the management and maintenance of some of the services provided and are included in the specific files of users of BELAZARTE ETXEA services.

The user is obliged to provide true, accurate and complete information about his identity. The user will respond, in any case, to the veracity of the data provided, BELAZARTE ETXEA reserving the right to exclude from the services provided to any user who has provided false data, without prejudice to other legal actions that may be exercised. Likewise, the user certifies that they are over 14 years old and that they have the necessary legal capacity to provide consent regarding the processing of their personal data.

Our commitment begins by explaining the following to you:

• Your data is collected so that the user experience improves, according to your interests and needs.
• We are transparent about the data we collect about you and why we do it.
• Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information, we will always comply with the regulations, and when necessary, we will request your consent.
• We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop processing them.
• Our priority is to guarantee your security and process your data in accordance with European regulations.

If you wish to obtain more information about the processing of your data, consult the different sections of the privacy policy found below:

Who is responsible for the processing of your personal data?

The person responsible for the processing of personal data that the user provides when accessing and using the website is BELAZARTE ETXEA with NIF 44,155,286 R with registered office at Hernani, Barrio Pagoaga 10, 20,120, Gipuzkoa. Telephone 943331569 and email info@belazarte.com.

BELAZARTE ETXEA undertakes to apply the computer security measures provided for in the regulations, with the aim of preventing access or improper use of the data, its manipulation, deterioration or loss.

What personal data do we collect?
The personal data that the user can provide:

Name and direction.
Telephone number and email address.
Location.
IP address, date and time you have accessed our services, internet browser you use and data about the device’s operating system.
Any other information or data that you decide to share with us.

In some cases, the completion of the registration form is mandatory to access and enjoy certain services offered on the web; Likewise, not providing the requested personal data or not accepting this data protection policy means that it is impossible to subscribe, register or participate in any of the promotions in which personal data is requested.

Why and for what do we process your data?

The operations, procedures and technical procedures, whether carried out in an automated or non-automated way, that enable the collection, storage, modification, transfer and other actions on personal data, are considered to be the processing of personal data.

At BELAZARTE ETXEA we treat the information provided by interested persons with the following purposes:

• Manage the sending of the information that is requested and be able to respond to the queries or questions that the user submits through the website, in turn providing interested parties with the service offers that are of interest to them.
• Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the information tasks.

The fields of the records must be filled in so that BELAZARTE ETXEA can fulfill the aforementioned purposes.

What is the legitimacy for the processing of your data?

The treatment of personal data provided by the user is carried out based on the following legal bases that legitimize it:

• Free, specific, informed and unequivocal consent, since after reading this Privacy Policy the user is informed and, if they agree, can accept it by means of a statement or a clear affirmative action, such as marking a box provided for this purpose.
• Legitimate interest for the treatment of data of our clients in direct marketing actions and express consent of the interested party.
• Compliance with legal obligations for the prevention of fraud, communication with public authorities and third-party claims.

In the event that the interested party does not provide the aforementioned data or they are erroneous or inaccurate, we will not be able to meet your request, making it impossible to provide the requested information or carry out the contracting of services. Therefore, the person in charge of the treatment, BELAZARTE ETXEA, will be exonerated of all responsibility that could derive from the non-execution of the professional assignment or from the consequences derived from this inaccurate or erroneous information.

How long do we keep your data?

BELAZARTE ETXEA, as the data controller, undertakes to store and manage personal data and information collected through this website with due confidentiality as long as the professional relationship that arises is maintained and the interested person does not request its deletion, and where appropriate, by a term not exceeding 5 years, counting from the end of the commercial relationship established between the user and BELAZARTE ETXEA. However, the data controller may keep, duly blocked, the data to attend to possible administrative or jurisdictional responsibilities.

To which recipients is your data communicated?

In general, BELAZARTE ETXEA will not communicate this personal data to third parties, with the exception that the provision of a service implies the need for a contractual relationship with a treatment manager and this is strictly necessary to manage and maintain the relationship between the user and the aforementioned company, with the express authorization of the user. This will be done only for the time essential to enable the execution of the order contract, and under the same conditions and with the same responsibility as those required of the person in charge. Once the order has been completed, the person in charge of the treatment will return the personal data to the person in charge and will delete any copy that he has.
On the other hand, in some cases, the law may require that personal data be disclosed to public bodies or other parties, only what is strictly necessary to comply with said legal obligations will be disclosed.

Where is your data stored?

In general, the data is stored within the EU. The data that is sent to third parties that do not belong to the EU, we will ensure that they offer a sufficient level of protection.

What rights do you have and how can you exercise them?

Anyone has the right to obtain confirmation on whether BELAZARTE ETXEA is treating personal data that concerns them, or not.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. BELAZARTE ETXEA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
The user will have the right to portability, that is, to have the personal data that they have provided, be transmitted directly to another person in charge in a structured format, for common use and mechanical reading, when technically possible.
The owner of the data, or their legal representative, proving their identity, can exercise the aforementioned rights by sending an email to the electronic address info@belazarte.com or by postal mail to: BELAZARTE ETXEA, Barrio Pagoaga 10, 20.120, Hernani, Gipuzkoa.
You can obtain additional information about your rights from the Spanish Agency for Data Protection at https://www.aepd.es/ or the corresponding authority of the country in which you are located. When the owner of the rights has not obtained satisfaction in the exercise of the same, they can request the assistance of the Spanish Agency for Data Protection (or the corresponding authority) so that the exercise of their rights is effective, by submitting a Claim of Protection of Rights (https://www.aepd.es)

How do we treat the personal data of minors?

In principle, our services are not specifically aimed at minors.
In the case of persons over fourteen years of age, the data may be processed with the consent of the user, with the exception of those cases in which the Law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

BELAZARTE ETXEA has adopted the legally required security levels for the protection of Personal Data, and seeks to install those other means and additional technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided. to BELAZARTE ETXEA.

In the same way, BELAZARTE ETXEA has adopted all the technical and organizational measures necessary to guarantee the security and integrity of the personal data it deals with, as well as to prevent its loss, alteration and / or access by unauthorized third parties.

Links to other websites

On this website there may be links to other web pages. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, leaving BELAZARTE ETXEA unrelated to any type of responsibility regarding its privacy policy.

How do we use cookies?

The website and the RRSS of BELAZARTE ETXEA use cookies, in order to optimize and personalize your navigation through it. Cookies are physical files of information that are housed in the user’s own terminal, the information collected through cookies serves to facilitate the user’s navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user.

However, if the user does not want cookies to be installed on his hard drive, he has the possibility of configuring the browser in such a way as to prevent the installation of these files. For more information, see our Cookies Policy.

Version: November 2020